TERMS AND CONDITIONS
Welcome to our website.
ALL OUR FABULOUS PRODUCTS ARE NOT FOR RE-SALE AND WE HAVE THE RIGHT TO CANCEL ANY ORDERS WHICH WE BELIEVE TO BE DIRECT COMPETITOR RELATED.
The copyright in this website and the material on this website (including without limitation the text, computer code, artwork, photographs, images, music, audio material, video material and audio-visual material on this website) is owned by or licensed to Valley View Animal Feeds.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction or copying is prohibited which forms part of these terms and conditions.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
By placing orders for goods on this website will mean that you agree to be bound by the most current version of the Sales Terms. These Sales Terms apply to all contracts between you and us. These Sale Terms may be changed at any time by us. If we make any changes to these we will include a notice on the Home Page and you should then check the changes. You accept that you will have no claim for breach of contract or otherwise in respect of any such alteration.
You are responsible for all use of your ID and for preventing unauthorised use of your ID. If you believe there has been any breach of security such as the disclosure, theft or unauthorised use of your ID or any payment information you must notify us immediately by contacting us at [email protected]
All prices for the Goods are inclusive of taxes but exclusive of delivery charges.
Payment authorisation must be provided by you on the date that you place an order for Goods. Payment must be made by Paypal, credit/debit card. We accept payment by paypal, Visa, MasterCard, Switch, Maestro, Solo, American Express and Delta. Payment will be debited from your account before despatch of the Goods to you.
All product prices and delivery charges are shown in UK pounds sterling.
We can deliver to any address in the United Kingdom.
All delivery times are estimates only and, while we will endeavour to avoid delay, we will not be liable to you for any loss or damage arising from delay in delivery.
Orders to and from overseas
There may be a territorial restriction on our ability to deliver and we will inform you accordingly.
When ordering Goods for delivery overseas you may be subject to import duties and taxes, which are levied once the Goods reach the specified destination. Any additional charges for customs clearance must be borne by you.
We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information.
When ordering from us, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the Goods. You are responsible for notifying your local customs office of your purchase. Please be aware that cross-border deliveries are subject to opening and inspection by customs authorities.
Cancellation and return of goods
You may cancel your order before despatch (most are same day despatch) once goods are despatched and have been delivered to you, you must return the unwanted Goods to us unused and in their original packaging at your risk and at your cost within thirty days of cancellation.
Provided you return the unwanted Goods unused and in the original packaging within thirty days of cancellation, we will credit your payment card with the cost of the unwanted Goods and our delivery charges within thirty days of the date of your cancellation. Refunds will be credited to your payment card and will not be paid in cash.
Returned Goods will be delivered to us at your cost, unless the Goods are defective or damaged. We will be entitled to deduct the cost of recovering the Goods if you fail to return them following cancellation.
Refunds will not be given where Goods are returned in an unsaleable condition, because of broken seals, opened or defaced packages.
The Goods are at your risk from the time of delivery.
Our employees and agents are not authorised to make any representations or give any warranty concerning the Goods unless these are confirmed in writing by us. In entering into the Contract you acknowledge that you do not rely on and waive any claim for any breach of any representation or warranty which is not so confirmed.
This website may provide links to the web sites and services of third parties. Such links are provided for your convenience only, and their provision does not constitute or imply control of or an endorsement of the content of such third party web sites by us. You acknowledge that the use of such third party web sites is governed by the terms and conditions of use as applicable to such websites.
These terms and conditions will be governed by and construed in accordance with English law and the parties will submit to exclusive jurisdiction of the English courts.
We aim to provide outstanding customer service. If you have any comments about the service you have received from us, please email [email protected]